A66 Privacy Policy — how your information stays protected

A66 is an international-standard online gaming platform serving players in Bangladesh and beyond. We believe protecting the privacy of your personal information is one of our most important responsibilities.

This Privacy Policy provides a detailed explanation of what information a66 collects, why we collect it, how we use it, and how it is kept secure. Our goal is for you to be able to use a66 with complete confidence.

A66's Privacy Policy is built in accordance with international data protection standards. If you have any questions, you can reach our support team at any time.

The following types of information may be collected when you register and use a66's services. Only the data that is genuinely needed is collected — nothing more.

A66 collects information through various channels. There is a clear reason behind each piece of data collected, and no sensitive information is gathered without your consent.

• Registration Form: Information you provide directly when creating an account.
• KYC verification process: Documents uploaded to verify your identity.
• Payment Transactions: Information automatically recorded during deposits and withdrawals.
• Platform Usage: System logs and session data recorded during gameplay.
• Cookies & Tracking: Through cookies during website browsing.
• Customer support: Information you provide through live chat or support tickets.
• Third-Party Verification Services: Approved third parties for identity and age verification.

Data collected by a66 is used solely for operating and improving our services. It is never sold to third parties for commercial purposes.

• Account management: To secure registration, login, and account safety.
• Identity Verification: To verify age and identity, preventing access by minors.
• Payment Processing: To process deposits and withdrawals successfully.
• Fraud Prevention: To detect and prevent suspicious activity.
• Customer Support: To resolve your issues quickly and effectively.
• Personalized Experience: To suggest games and offers tailored to your preferences.
• Legal compliance: To meet regulatory compliance requirements.
• Responsible Gaming: To identify problematic gaming patterns and provide assistance.

A66 never sells your personal data. However, limited information may be shared with trusted partners under specific circumstances.

• Payment Processor: Licensed payment gateways such as Mobile Banking, Nagad, and Rocket are used to process transactions.
• KYC verification service: Approved third parties for identity verification.
• Game Provider: Game studios receive limited data solely for the purpose of operating live games.
• Legal authorities: Upon a court order or at the request of a regulatory authority.
• Auditing Body: For license compliance verification.

A66 uses cookies on its website to make your browsing experience smoother and more personalized. Cookies are small text files stored on your device.

• Essential cookies: Required for login sessions and security — cannot be disabled.
• Functional cookies: Remembers your preferences and language settings.
• Analytics Cookies: To understand which sections of the site are most frequently used.
• Security Cookies: To detect fraud and bot traffic.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working properly.

A66 uses industry-standard security technology to protect your information. Our security systems are regularly updated and tested.

• SSL/TLS Encryption: All data transfers are encrypted with 256-bit SSL.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall Protection: Robust firewalls to prevent unauthorized access.
• Encrypted database: All stored data is kept in encrypted form.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Access control: Only authorized personnel have access to specific data.
• Data Backup: Regular backups ensure your data is always protected.

A66 does not retain any data longer than necessary. A specific retention period is defined for each category of information.

Once the retention period expires, data is securely deleted or anonymized.

As an a66 user, you have important rights over your own data. We fully respect and uphold these rights.

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Object to Processing: You may object to the use of your data for specific purposes.
• Right to Opt Out of Marketing: You can opt out of promotional messages at any time.
• Data Portability: You may request a copy of your data in a commonly used format.

A66 is firmly committed to keeping minors away from gaming. Our privacy policy includes special protections for users under the age of 18.

• We do not knowingly collect any information from individuals under the age of 18.
• Age verification is in place at the point of registration.
• Accounts suspected of underage use are investigated and suspended.
• Parents or guardians can report concerns about a child's account.

A66 may update this Privacy Policy when necessary. Changes may occur due to legal updates, new services, or security improvements.

• Registered users will be notified via SMS or in-app notification before any significant changes take effect.
• The "Last Updated" date at the top of the page will always reflect the latest revision.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Previous versions are available on request through our support team.

If you have any questions, concerns, or complaints about our Privacy Policy, feel free to reach out. Our dedicated support team is available 24/7 to help.

• Email: [email protected]
• Live Chat: Log in to the platform and reach us via live chat.
• Support Hours: 24 hours a day, 7 days a week.
• Response Time: Usually within 24 hours.